Responsible gambling
Responsible Gambling Tools and Support
At MultiWin Casino, we take the well-being of our players seriously and offer various tools to help you maintain control over your gaming habits.
Deposit Limits: Set limits on how much you want to deposit per day or week. This can be done through your account settings under "Account" > "Deposit Limits".
- Daily Deposit Limit: €1000
- Weekly Deposit Limit: €5000
Time-Outs: If you need a break from gaming, our 24-hour to 6-month time-outs allow you to take a pause from MultiWin Casino. To initiate this, go to your account settings under "Account" > "Responsible Gaming".
- 24 hours
- 7 days
- 1 week
- 2 weeks
- 1 month
- 3 months
- 6 months
Permanent Self-Exclusion: For a more permanent solution, you can self-exclude from our casino. This will prevent you from accessing your account for up to 12 months.
To initiate the exclusion process:
- Go to your account settings under "Account" > "Responsible Gaming".
- Click on "Self-Exclusion Request".
- Choose a period of time (up to 12 months) and confirm.
- You will receive an email with instructions on how to proceed.
Links to Support Organizations
We also provide links to reputable support organizations that can offer help if you're experiencing issues related to problem gambling:
- Spanish Jugar Bien
- SOS Joueurs
Remember, responsible gaming is about enjoying our casino responsibly and within your means. If you feel like you need support or advice on managing your gaming habits, please explore these tools and resources available to you.
Please note: These features are part of MultiWin Casino's efforts to provide a safe environment for all its players.